FAQ

Serious questions.
Answered upfront.

The questions buyers always ask in the second meeting, answered in the first. If you need depth on any of these, put thirty minutes on the calendar and we'll go further.

Questions

How do you price engagements?

We do not publish rates. We shape pricing to the engagement — fixed scope for advisory, time-and-materials for implementation, retainer for AMS, outcome-based where the outcome can be cleanly defined. We discuss it on the first call once we know what the work actually is.

How big is the team?

Small by choice. A core of senior Partners (see the Team page), extended by a vetted circle of senior associates for peaks and niche coverage. Every person on a client tenant has a decade-plus of enterprise delivery behind them.

Are you a Workday Services Partner?

Partnership is in progress. We are not publishing a tier we have not earned. What we bring is cumulative experience — tenants delivered, hypercare weekends covered, releases worked — across the Partners. Once the partnership is confirmed, the badge goes on the footer and nowhere else.

Where are you based and what languages do you work in?

Based in France, Netherlands & UK. Operating across the globe. Working languages are English, French and Dutch. Coverage for other languages is arranged on an engagement basis.

Where is our data hosted? What about GDPR and the EU AI Act?

Workday stays on Workday. For any Kawari Digital-operated tooling — tickets, observability, AI workflows — EU-only regions by default, with a GDPR-compliant Data Processing Addendum available on request. For AI work we operate against the EU AI Act control framework, with human-in-the-loop on every write path. On-prem or private-cloud hosting is supported where required.

What happens if my Partner leaves mid-engagement?

Every engagement is staffed as a binôme — two seniors in design sessions, both accredited on the tenant. Continuity is structural, not a promise. If a Partner exits the firm, your engagement continues with the second senior already inside the work.

Can we exit the engagement early?

Yes. Advisory and AMS engagements are open on both sides with reasonable notice. We don't back-fill to defend a margin. If the work stops creating value, it stops.

Are you insured?

Yes. Professional indemnity and errors-and-omissions cover, at limits appropriate to enterprise engagements. We provide certificates as part of the onboarding paperwork.

Do you do staff augmentation?

No. We sell engagements scoped to an outcome, not bodies scoped to a timesheet. See our dedicated What we don't do page.

How do I know if we're a fit?

The fastest way: book a thirty-minute call. A Partner on the other end. If we're not the right firm for the work, we'll say so on the call — and usually point you to someone who is.

Still got questions

Put them to a Partner. Thirty minutes.

The ones that are not on this page are the interesting ones.